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Here you’ll find FAQs and help and support to answer key questions and guide your next steps.

Frequently Asked Questions

Information to help you begin

These questions cover the essential topics most clients ask when starting their home or business loan journey. They’re here to help you understand the basics, feel more confident, and know what to expect before we guide you further.

How do I know how much I can borrow?

Your loan amount depends on factors such as income, existing debts, age, and property type. Banks use the Total Debt Servicing Ratio (TDSR) to assess whether your monthly debt obligations stay within regulatory limits.

TDSR (Total Debt Servicing Ratio) limits how much of your monthly income can be used to repay all debts, including the home loan. Most borrowers in Singapore must stay within a TDSR threshold of 55%, which affects the maximum loan they can get.

LTV (Loan-to-Value ratio) determines the maximum percentage of a property’s price that can be financed by the bank. A lower LTV means a higher cash or CPF down payment is required.

A fixed-rate loan keeps the interest rate unchanged for a set period. A floating-rate loan varies based on market benchmarks, such as SORA (Singapore Overnight Rate Average). The choice depends on your preference for stability or flexibility.

Yes. CPF Ordinary Account (OA) funds can be used for the down payment, stamp duties, and monthly instalments, subject to CPF housing usage limits.

Banks generally require income documents (CPF statements, payslips, or NOA for self-employed individuals), identification, property details, and existing loan statements.

A bank typically issues an Approval-in-Principle (AIP) within a few days after reviewing your financial documents. The exact timing depends on document completeness and bank processing.

If you are on a floating-rate package, your monthly instalments may change when benchmark rates move. Fixed-rate packages remain unchanged during the fixed period, regardless of market shifts.

Yes. Refinancing is the process of switching to another bank to obtain a lower rate or more suitable terms. Borrowers typically review refinancing options when the lock-in period is ending or when current rates differ from existing loan terms.